Privacy Policy
Privacy Policy according to GDPR
for
www.clamp.it
1. Information on the collection of personal data
1.1 In the following we inform about the collection of personal data when
using our website and for general customer data processing. Personal data is
all data that can be related to you personally, e.g. Name, address,
e-mail addresses, user behavior.
1.2 When you contact us by e-mail or via a contact form, the data you
provide (your e-mail address, your name and telephone number if applicable)
will be stored by us to answer your questions. We delete the data arising in
this connection after storage is no longer necessary or restrict processing if
there are legal storage obligations. The data will not be passed on to third
parties. A comparison of the data collected in this way with data that may have
been collected by other components of our site is also not carried out.
1.3 If we use contracted service providers for individual functions of our
offer or wish to use your data for advertising purposes, we will inform you in
detail about the respective processes below. We will also state the specified
criteria for the storage period.
1.4 As data controller, we have implemented numerous technical and
organizational measures to ensure the fullest possible protection of the
personal data processed via this website. Nevertheless, Internet-based data
transmissions can generally have security gaps, so that absolute protection
cannot be guaranteed. For this reason, every person concerned is free to
transmit personal data to us by alternative means, such as by telephone.
2. The name / address of the controller and Data Protection Officer
The person responsible within the meaning of the Basic Data Protection
Regulation (DSGVO), other data protection laws applicable in the member states
of the European Union and other provisions of a data protection nature is
CLAMP s.r.l. Via Dell' Artigianato, 1 20070 – Cerro al Lambro ( MI ) tel. +39 02 980321404 mob. +39 345 8340403 Email: [email protected]
External data protection officer according to Art. 37 DSGVO of the
controller is
Digital Compliance Consulting GmbH, Heinrich-Dauer-Strasse 10, 52351 Duren,
Germany,
represented by Dipl.-lng. Arnd Fackeldey, certified data protection officer (TA Ulm/
UDIS®)
3. Your rights
3.1 You have the following rights in relation to the personal data
concerning you:
·
Right of access (information),
As a data subject, you have a comprehensive right to get information from the
data controller. The scope of this right is determined by Art. 15 GDPR. The
controller must inform you which data he or she is processing for which purpose
and whether this data has been passed on to third parties. You must also be
informed about the origin of the data, especially if it was obtained from third
parties. You must also be informed whether automated decision-making or
profiling is taking place. You must also be informed about your further rights
in this information.
·
Right to rectification,
Incorrect data must be corrected, Art. 16 GDPR. You can also request the
completion of data records stored about you.
·
Right to erasure ("right
to be forgotten"),
The controller is obliged to delete your personal data immediately if the legal
reason for the processing ceases to exist. This also applies if you have objected
to the processing.
The so-called "right to be forgotten" establishes a personal and
enforceable right vis-à-vis the responsible person to have your personal data
deleted in accordance with the principles laid down in Art. 17 para. 1 GDPR.
If the data have already been published, Art. 17 para. 2 GDPR applies. Here the
controller is obliged to inform the recipients of your data of your request for
erasure. Art. 17 para. 3 GDPR regulates exceptions to the obligation to erase
data. These exceptions relate to freedom of opinion and freedom of the press,
statutory storage obligations, public archives and the storage of data for the
assertion, exercise or defense of legal claims.
·
Right to restriction of
processing,
You can object to the processing of your data under the conditions of Art. 18
GDPR. The restriction of processing supplements the "right to be
forgotten" in case constellations in which deletion would not be possible
or not appropriate. The case constellations are regulated in Art. 18 para. 1 GDPR.
As with the right to be
forgotten, the right to restrict processing is also subject to exceptions. Art.
18 para. 2 GDPR regulates exceptions in the case of a different consent of the
data subject, processing in the context of legal disputes, protection of the
rights and interests of third parties or for reasons of an important public
interest.
If the restriction on processing is to be
lifted, the data subject must be informed in advance, Art. 18 para. 3 GDPR.
·
Right to object to the
processing,
Within the framework of Art. 21 GDPR, you can object to the use of your data in
general and for the purposes of direct marketing, research, and statistics.
This objection also extends to profiling. Internet services must enable you to
exercise this right of objection using automated procedures.
·
Right to data portability
This right is regulated in Art. 20 GDPR. You have the right to demand the
provision of personal data stored digitally about you. The storage must be
based on a consent or a contract. The data must be provided in a common and
machine-readable format. You may also request direct transfer to another
responsible party if this does not affect the rights of third parties. Art. 20
GDPR does not apply to data processed for the performance of tasks in the
public interest or in the exercise of official authority.
You can assert these rights informally directly with the controller and
should be addressed to:
Fackeldey - DigiCom Consulting GmbH
<[email protected]>
or make directly use of the following link to change your cookie and app
settings:
https://www.clamp.it/cookie-consent.html
3.2 You also have the right to complain to a data protection supervisory
authority about the processing of your personal data by us.
https://ec.europa.eu/justice/article-29/structure/data-protection-authorities/index_en.htm
4. Collection of personal data
4.1 When using the website for informational purposes only, i.e. when you
do not register or otherwise provide us with information, we only collect the
personal data that your browser sends to our server. If you wish to view our
website, we collect the following data, which is technically necessary for us
to display our website and to ensure its stability and security (legal basis is
Art. 6 para. 1 lit. f DS-GVO):
- Our visited website
- Detect whether a user is using Java Script
- Allow a user to receive content from one of several servers while the
user is visiting the website
- Determine whether a user has accepted a category in the cookie banner
- Maintain the status of the user for all page views
- Date and time of access
- Amount of data sent in bytes
- Source/reference from which you reached the site
- Used Browser and operating system in use
- IP address used (if necessary: in anonymized form)
The data will be deleted as soon as they are no longer necessary for the
purpose for which they were collected. In the case of the collection of data for
the provision of the website, this is the case when the respective session is
ended. In the case of storage of the data in log files, this is the case after
seven days at the latest.
We offer you the opportunity to order our products and services - among
other things through our websites, but also directly from us. When you place an
order, we collect and use your personal data only to the extent necessary to
fulfil and process your order and to process your inquiries. The provision of
the data is necessary for the conclusion of the contract. The processing is
carried out based on Art. 6 para. 1 lit. b DS-GVO.
4.2 Use of cookies and apps
Our website uses cookies and apps. Cookies are small files that contain
certain information and are stored on your end device. Cookies and apps either
originate from ourselves - in which case they are so-called "first party
cookies and apps " - or from certain third parties whose services we use.
In the latter case, they are called "third party cookies and apps ".
Cookies and apps are required to provide certain functionalities on
websites, such as maintaining the language chosen by a user for the
presentation of the website. In addition, cookies and apps can allow the
respective publisher to recognize that a web page has already been called up by
a certain terminal device. In this way, it is possible to recognize returning
visitors (or their terminal device) and thus, if necessary, to obtain
information about their usage behavior and presumed interests. This information
can be used to present visitors with relevant advertisements for our products
and services on the website and on third-party websites.
Depending on their function and purpose, cookies and apps can be divided
into four categories: essential cookies and apps, statistic cookies and apps,
functional cookies and personalization cookies and apps.
Essential Cookies and apps
These cookies and apps are necessary to enable you to navigate the website
and use its functions, for example to set your data protection preferences, to
log in or to fill in forms. Without these cookies and apps, the services you
request via the website cannot be provided properly. Unconditional cookies and
apps do not require the consent of the user under applicable law.
You can, however, configure your web browser to block even essential
cookies and apps, but then you may not be able to use the website in the
intended manner.
Statistic cookies and apps
These cookies and apps collect information about the use of the website,
such as which pages are most frequently visited and how visitors move around
the website. They are intended to help us improve the usability of the website
and thus the user experience. Other information collected with performance
cookies and apps may include: Internet browser and operating system used,
domain name of the website from which you came, number of visits, average time
spent on the site, pages viewed.
The data collected during the use of performance cookies and apps is
aggregated and cannot usually be assigned to a specific natural person. Insofar
as the data processed with the help of performance cookies and apps can be
regarded as personal data in individual cases, the user's consent constitutes
the legal basis for the processing of this data.
Functional cookies and apps
These cookies and apps enable a website to store a user's input or
selection (such as user name, language or geographical region in which you are
located) and to offer the user improved, more personalized functions. They are
also used to enable requested functions such as the playing of videos.
If, in individual cases, the data processed with the help of functional cookies
and apps can be regarded as personal data, the consent of the user constitutes
the legal basis for the processing of this data.
Personalization cookies and apps
Personalization (marketing) cookies and apps (also called targeting or
advertising cookies and apps) are used to display advertisements on third-party
websites that are more relevant to the user and his interests. They are also
used to limit the frequency with which an ad appears and to measure and control
the effectiveness of advertising campaigns.
The legal basis for the processing of personal data that may be processed
with the help of marketing cookies and apps is the user's consent.
https://www.clamp.it/cookie-consent.html
Detailed information on the individual cookies and apps (including the
purpose of the cookie and apps and, if applicable, the recipient of the data collected
by means of the cookies and apps) can be found below:
Cookies and apps used
A cookie is a small data package (text file) that your browser stores on
your device when instructed to do so by a website you visit, in order to
"remember" information about you, such as your language settings or
login information. These cookies are set by us and are referred to as
first-party cookies. We also use third-party cookies that come from a different
domain than the one of the websites you are visiting. We use these cookies and
apps to support our advertising and marketing efforts. We use cookies and apps
and other tracker technologies for the following purposes:
Essential cookies and apps
These cookies are necessary to enable you to navigate the website and use
its functions, for example to set your data protection preferences, to log in
or to fill in forms. Without these cookies and apps, the services you request
via the website cannot be provided properly. Unconditional cookies and apps do
not require the consent of the user under applicable law. You can configure
your web browser to block cookies and apps that are necessary, but you may not
be able to use the website in the intended manner.
|
|
|
|
|
Name |
Provider |
Purpose |
Expiry |
Type |
CookieConsent |
Stores the user's cookie consent state for the current domain |
1 year |
HTTP Cookie |
|
rc::a |
This cookie is used to distinguish between humans and bots. This is
beneficial for the website, in order to make valid reports on the use of
their website. |
Persistent |
HTML Local Storage |
|
rc::c |
This cookie is used to distinguish between humans and bots. |
Session |
HTML Local Storage |
Statistic cookies and apps
Statistics cookies and apps help website owners understand how visitors
interact with websites by collecting and processing information anonymously.
Name |
Provider |
Purpose |
Expiry |
Type |
_ga |
Registers a unique ID that
is used to generate statistical data on how the visitor uses the website. |
2 years |
HTTP Cookie |
|
_gat |
Used by Google Analytics
to throttle request rate |
1 day |
HTTP Cookie |
|
_gid |
Registers a unique ID that
is used to generate statistical data on how the visitor uses the website. |
1 day |
HTTP Cookie |
|
collect |
Used to send data to
Google Analytics about the visitor's device and behavior. Tracks the visitor
across devices and marketing channels. |
Session |
Pixel Tracker |
Functional cookies and apps
These cookies and apps enable a website to store a user's input or
selection (such as user name, language or geographical region in which you are
located) and to offer the user improved, more personalized functions. They are
also used to enable requested functions such as the playing of videos.
Name |
Provider |
Purpose |
Expiry |
Type |
continue_url |
|
The continue_url cookie typically
used for a Continue Shopping button. For example, if you added an item to
cart and were presented to Continue Shopping, this cookie would store you
previous shopping screen. |
Session |
HTML Local Storage |
htscallerid |
|
the htscallerid cookie is
for the store which uses a unique id assigned to that cookie name to track
each shopper. This enables the other cookies with shopping cart actions to
function. |
1 year |
HTTP Cookie |
USER_CAN_HOVER |
|
User Interface Cookie used
by ReadyTheme template to ensure click and tap options occur correctly. |
Session |
HTML Local Storage |
USER_IS_TOUCHING |
|
User Interface Cookie used
by ReadyTheme template to ensure click and tap options occur correctly. |
Session |
HTML Local Storage |
|
|
|
|
|
|
|
|
|
|
Personalization cookies
and apps
Personalization (marketing) cookies and apps (also called targeting or
advertising cookies and apps) are used to display advertisements on third-party
websites that are more relevant to the user and his interests. They are also
used to limit the frequency with which an ad appears and to measure and control
the effectiveness of advertising campaigns.
Name |
Provider |
Purpose |
Procedure |
Type |
_ga |
Google Tag Manager |
Used by Google
Analytics to record and report the actions of the user on the web page after
viewing or clicking on one of the provider's ads, with the purpose of
measuring the effectiveness of an ad and displaying targeted advertising to
the user. |
2 years |
HTTP |
5. Further functions and offers of our website
5.1 In addition to the purely informative use of our website, we offer
various services which you can use if you are interested. For this purpose, you
will generally have to provide additional personal data which we use to provide
the respective service and to which the data processing principles apply.
5.2 We sometimes use external service providers to process your data. These
have been carefully selected and commissioned by us, are bound by our
instructions, and are checked regularly.
5.3 Furthermore, we may pass on your personal data to third parties if we offer
campaigns, competitions, contract conclusions or similar services together with
partners. You will receive more detailed information on this when you provide
your personal data or in the description of the offer below.
5.4 If our service providers or partners are based in a country outside the
European Economic Area (EEA), we will inform you of the consequences of this
circumstance in the description of the offer.
6. Withdrawal and objection of the processing of your data
6.1 If you have given your consent to the processing of your data, you can
withdraw it at any time. Such withdrawal will affect the permissibility of
processing your personal data after you have given it to us.
6.2 If we base the processing of your personal data on the balancing of
interests, you can object to the processing. This is the case if the processing
is not necessary for the fulfilment of a contract with you, which is described
by us in the following description of the functions. In the event of such an
objection, we request that you explain the reasons why we should not process
your personal data as we have done. In the event of your justified objection,
we will examine the facts of the case and will either stop or adapt the data
processing or show you our compelling reasons worthy of protection on the basis
of which we will continue the processing.
6.3 Of course, you can object to the processing of your personal data for
the purposes of advertising and data analysis at any time. You can inform us
about your objection to advertising by using the contact data mentioned in No.
2.
If you wish to object to the use of statistical or marketing cookies, you
can make the appropriate settings directly here.
https://www.clamp.it/cookie-consent.html
7. Use of our webshop
7.1 On the basis of Art. 6 para. 1 lit. b DSGVO (fulfilment of a contract),
personal data is collected and processed if you provide us with such data for
the fulfilment of a contract or when opening a customer account. Which data is
collected can be seen from the respective input forms? Erasure of your customer
account is possible at any time and can be done by sending a message to the
above-mentioned address of the responsible person. We store and use the data
you provide us with to process the contract. After complete processing of the
contract or erasure of your customer account, your data will be blocked with
regard to tax and commercial law retention periods and deleted after these
periods have expired, unless you have expressly consented to further use of
your data or a legally permitted further use of data has been reserved by us,
about which we will inform you accordingly below.
7.2 In order to fulfil the contract in accordance with Art. 6 para. 1 lit.
b DSGVO, we will pass on your data to the shipping company commissioned with
the delivery, insofar as this is necessary for the delivery of ordered goods.
At present the ordered goods are shipped by the transport service providers
FULL COMPANY NAME |
4P TRASPORTI SRL |
Al.pi
autotrasporti s.r.l. |
Alpi Express
S.r.l. |
ANTONIO TRASPORTI
srl |
ARCESE TRASPORTI
SPA |
ARCO SPEDIZIONI
S.R.L. |
Arezzo Sped Srl |
AUTOTRASPORTI
CASTREZZATESI S.R.L. |
AUTOTRASPORTI
CORRIERE FIGLI DI RUSCONI GAETANO di Rusconi Carlo & C. srl |
AUTOTRASPORTI
F.LLI CERMESONI DI CERMESONI MAURO & C. SNC |
AUTOTRASPORTI
FACCHINETTI GIUSEPPE & C. S.N.C. |
AUTOTRASPORTI
GARIBOLDI E. DI GARIBOLDI PAOLO & C. |
AUTOTRASPORTI
GENTILI MIRKO |
AUTOTRASPORTI LAERA
S.N.C. DI LAERA GIOVANNI & C. |
AUTOTRASPORTI
MONCECCHI PAOLO |
AUTOTRASPORTI
ROSATI SRL |
B.S.
Autotrasporti Spa |
BARTOLINI S.P.A. |
BEDIN
AUTOTRASPORTI S.P.A. |
BELLESIA S.R.L. |
BENNATO S.N.C. |
BERTIN SRL |
BERTINI TRASPORTI
SRL |
BHL 3-SYSTEM SP.
Z.O.O. |
Bianchi Group
S.R.L. |
bll trasporti srl |
BRUSAMONTI R. |
Caloni Trasporti
s.r.l. |
CARGO SECURE LTD |
CASSOL S.R.L. |
Cds Trasporti
& Logistica SRL |
CECCARELLI GROUP |
CERMESONI GROUP
SRL |
CESPED SPA |
CFT - CONSORZIO FERRARA
TRASPORTI SCRL |
CITY EXPRESS SRL |
COBANTUR BOLTAS |
COMPIANI E SECCHI
SRL |
CORRIERE FRANCO
SECOND S.R.L. |
Corriere
Longanizzi di Longanizzi Sebastiano & C. S.n.c |
CTS SPA |
D.B.M.
AUTOTRASPORTI S.R.L. |
DACHSER SE |
DE POLI
AUTOTRASPORTI |
DHL International
GmbH |
DMM |
DMT LOGISTICA SRL |
dst
transportation |
EBC Logistica
& Trasporti |
EURO ITALY
TRANSPORTS |
eurotrasporti
scarl |
EXPEDITORS
INTERNATIONAL |
FedEx Trade
Networks Transport & Brokerage (Italy) S.r.l. |
FERCAM SPA |
FLS TRASPORTATION
SERVICES |
FPE GROUP SRL |
FRATELLI BORTOLAN
SNC |
FRIGERI TRASPORTI
SRL |
FRIGERIO SA |
Friuli Express
Courrier S.r.l. |
Gatto Trasporti
Srl Unipersonale |
GEBRUDER WEISS
GMBH |
GEFCO ITALIA SPA |
GELOG.IT SRL |
GLS ITALY SPA |
GM International
SRL |
GRUBER LOGISTICS
SPA |
Grupo Moldtrans |
GUIDO MAGGIORA
SRL |
INTERCOMBI
TRASNPORT AND LOGISTICS |
INTERLINE SRL |
Intertrasport
S.p.a |
ITALMONDO SPA |
ITALSEMPIONE SPA |
J.A.S. JET AIR
SERVICE SPA |
JACOTRANS SRL |
KUEHNE &
NAGEL |
La Casalese Di
Labano Roberto & C. Snc |
LAZIALE
DISTRIBUZIONI SPA |
Le Messaggerie
Nazionali S.r.l. |
Leader Logistic
S.r.l. |
LEMAN |
LOG SOLUTION SRL |
LOGETRA srl |
LOGICGREEN
EUROPE,S.L. |
LOGISTICA PICENA
SRL |
LUCCHINI
TRASPORTI SRL |
M. T. N.
Messaggerie Trasporti Nazionali Spa |
MACSPED Macedonio
22 Spedizioni srl |
MAFFEI
AUTOTRASPORTI |
MAIL BOXES ETC
WORLDWIDE SPA |
MARIW TL SRL |
MAT TRANSPORT LTD |
MAZZONETTO
AUTOTRASPORTI SRL |
Mectrans Srl |
Messaggerie del
Garda spa |
MLC TRANSPORT LTD |
MOLINARI TRASPORTI |
Monava Trasporti
Internazionali S.p.A. |
MR TRANSPORT SRL |
NATIONAL
TRANSPORT SNC |
NEW LINE EXPRESS
SRL |
NEW TRANSPORT
GENERATION SRL |
NTI - NUOVO
TRASPORTO ITALIANO s.p.a. |
NUOVA TRANSPORT
SPA |
p.line srl |
PALLET EXPRESS - Autotrasporti
Mirabella Srl |
PALLETWAYS |
PASSALACQUA &
C. SRL |
Piemme Trasporti
E Servizi Societa' Cooperativa |
PIZETA EXPRESS
SRL |
PONTE LOGISTICA
SRL |
PRETALLI GABRIELE |
Progress
Transport Globus SRL |
Progress
Transport SA |
Raben SITTAM Srl |
RAXAUL LOGISTIC |
RHENUS LOGISTICS |
ROBUSTELLI
TRASPORTI SPEDIZIONI S.R.L. |
Ruhrexpress
s.r.l. |
SART ITALY |
SCAGLIA TRASPORTI
SRL |
SCHENKER ITALIANA
SPA |
Schneider Italia
Srl |
Scslog lojistik
Ltd. Şti. |
SDA Express Courier
S.p.A |
SEV STANTE SRL |
SGT SPA |
SIFTE BERTI SPA |
Simonelli
Trasporti Di Simonelli Mauro & Flavio Snc |
So Ge Trans |
SOLID EURO TRANS |
Southeastern
Freight Lines |
SPEDSERVICE
S.R.L. |
SUSA S.P.A. |
T and D S.r.l. |
T.L.D. SRL |
T.T.N SRL |
tda srl |
TDI - TRASPORTI
DEDICATI ITALIA SRL |
TECNO BI SRL |
TGROUP SPA |
tiraso srl |
TNT GLOBAL
EXPRESS SPA |
TRANSFILM di
Viola Cesarino & C. S.n.c. |
TRANSNATUR SA |
TRANSPORT
MANAGEMENT SRL |
TRASPORTI GENNARI
DI GENNARI WALTER |
Trasporti Quaranta
Fratelli Srl |
UBV ADRIATICA |
UBV GROUP SPA |
UNITRANS SC |
UPS - United
Parcel Service Italia, S.R.L. |
VEGNI EXPRESS SRL |
XP Express
Partner s.r.l. |
ZUST AMBROSETTI
S.R.L. |
FEDEX EXPRESS PLN |
|
BHL 3-SYSTEM SP Z.O.O
PLN |
|
DHL POLAND |
|
RABEN POLAND SP. Z
O.O. |
|
OMIDA SP. Z O.O. |
|
"Markus" Elzbieta Oles |
|
Auto - Fabio Lukasz Duleba |
|
|
Schenker Sp. z o.o. |
|
Agility Logistics Sp.
z o.o. |
|
Expeditors Polska Sp. z o.o |
|
Expeditors Polska Sp. z o.o |
|
Barsan Global Logistic Polska Sp. z o.o. |
|
TNT Express Worldwide |
|
JAS-FBG S.A. |
|
UPS Polska Sp. z o.o. |
|
Delta Trans Transporte sp . Z o.o. |
We only pass on the name of the recipient and
the delivery address to the transport service providers. In this case, however, prior coordination of the delivery date
with the transport service providers or the transfer of status information on
the delivery of the shipment is not possible.
If you wish to arrange a delivery date in advance or to be informed of the
shipping status by the transport service providers, we will also be happy to
pass on your e-mail address before delivery, provided that you have expressly
agreed to this. Your consent should be given to us as follows:
"I agree that my e-mail address may be passed on to the transport
service providers so that the transport service providers can contact me by
e-mail or provide status information on the delivery of the shipment before the
goods are delivered for the purpose of agreeing a delivery date. I can revoke
the consent I have given in this regard at any time.”
7.3 We will pass on your payment data to the commissioned credit institute
within the framework of the payment processing, insofar as this is necessary
for the payment processing. If payment service providers are used, we will
explicitly inform you about this below. The legal basis for the transfer of
data is Art. 6 para. 1 lit. b DSGVO.
7.4 We are obliged by commercial and tax law to store your address, payment, and order data for a period of China retention:
(1): For ever |
Accounting Files keep
list, accounting files disposal list and Annual financial report |
(2): 25 years |
Cash and Bank daily
report |
(3):5 years |
Fixed Assets cards, and
fixed assets disposal file list, the statement with Bank |
(4): 3 years |
Monthly & quarterly
financial report |
(5): 15 years |
GL entry, subsidiary
accounts entry and other supporting booking(ex. cash and Bank daily report) |
Italy retention:
Concerning Italy,
the data retention is 10 years for all kind of transaction and the payroll data
must be kept for ever.
Poland retention:
(tax declarations, tax documentation,
financial statements but also invoices, bank statements, other official
documents) is 6 years since end of the year when this documents were created.
US retention:
Customer and sales information are required to be kept for 10 years.
7.5 To prevent unauthorized access to your personal data by third parties,
financial data, the ordering process is encrypted using a private MPLS network.
8. Comments and contributions
If users leave comments or other contributions, their IP addresses may be changed
based on our legitimate interests within the meaning of Art. 6 para. 1 lit. f.
DSGVO can be stored for seven days. This is done for our security in case
someone leaves illegal content in comments and contributions (insults,
prohibited political propaganda, etc.) In these cases, we can be prosecuted
ourselves for the comment or contribution and are therefore interested in the
identity of the author.
Furthermore, we reserve the right, based on our legitimate interests in
accordance with Art. 6 Para. 1 lit. f DSGVO, we reserve the right to process
user data for the purpose of spam detection.
The data provided in the context of the comments and contributions will be
permanently stored by us until the user objects.
9. Using a live chat system
On this website, data is collected and stored using technologies of LiveHelpNow, LLC, Customer Service Software, 515 S West End
Blvd, Suite 202, Quakertown, PA 18951, 8775483001
(https://www.livehelpnow.net/) for the purpose of web analysis and for operating
the live chat system to answer live support requests. From this data, user
profiles can be created. Cookies can be used for this purpose. Cookies are
small text files that are stored locally in the cache of the visitor's Internet
browser. The cookies enable the recognition of the Internet browser. If the
information collected in this way contains a personal reference, it is
processed in accordance with Art. 6 para. 1 lit. f DSGVO based on our justified
interest in effective customer service and the statistical analysis of user
behavior for optimization purposes.
The data collected with the LiveHelpNow
technologies will not be used to personally identify the visitor of this
website and will not be merged with personal data about the bearer of the
pseudonym without the separately given consent of the person concerned. To
avoid the storage of LiveHelpNow cookies, you can set
your internet browser to prevent cookies from being stored on your computer in
the future or to delete already stored cookies. However, switching off all
cookies may mean that some functions on our website can no longer be executed.
You can object to the collection and storage of data at any time with effect
for the future by sending us your objection informally by e-mail to the e-mail address
given in the imprint.
10. Use of your data for direct advertising
10.1. Newsletter
With your consent you can subscribe to our newsletter, with which we inform
you about our current interesting offers. The advertised goods and services are
named in the declaration of consent.
For the registration to our newsletter we use the so-called double-opt-in
procedure. This means that after your registration we will send you an e-mail
to the e-mail address provided, in which we ask you to confirm that you wish to
receive the newsletter. If you do not confirm your registration within 24
hours, your information will be blocked and automatically deleted after one
month. In addition, we store your IP address and the time of registration and
confirmation. The purpose of this procedure is to be able to prove your
registration and, if necessary, to clarify any possible misuse of your personal
data.
Your e-mail address is the only mandatory information for the sending of
the newsletter. The provision of further, separately marked data is voluntary
and is used to address you personally. After your confirmation we will save
your e-mail address for the purpose of sending the newsletter. The legal basis
is Art. 6 para. 1 lit. a DSGVO.
You can unsubscribe from the newsletter at any time using the link provided
for this purpose in the newsletter or by sending a message to the person
responsible mentioned at the beginning. After you have cancelled your
subscription, your e-mail address will be deleted from our newsletter distribution
list immediately, unless you have expressly consented to further use of your
data or we reserve the right to use your data for other purposes that are
permitted by law and about which we inform you in this declaration.
10.2. Advertising by letter post
On the basis of our justified interest in personalized direct advertising,
we reserve the right to store your first and last name, your postal address and
- insofar as we have received this additional information from you within the
scope of the contractual relationship - your title, academic degree, year of
birth and your professional, industry or business designation in accordance
with Art. 6 para. 1 lit. f DSGVO and to use it for sending interesting offers
and information on our products by post.
You can object to the storage and use of your data for this purpose at any
time by sending a message to the person responsible or by making use of the
objection option in the message you received.
11. Storage duration
The controller will process and store your personal data only for as long
as necessary to achieve the purpose of storage. In addition, data may be stored
for as long as the European or national legislator has provided for this in EU
ordinances, laws, or other regulations to which the data controller is subject.
As soon as the purpose of storage ceases to apply or a storage period
prescribed by the regulations expires, the personal data will be deleted.
12. Use of Google Analytics
We use Google Analytics for web analytics, a service provided by Google,
Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. You can learn about Google’s privacy
practices by going to www.google.com/policies/privacy/partners/. Google Analytics includes advanced features to complement WordPress.com
stats. Funnel reports help to track the path visitors take through our site,
and goal conversion allow to see how visitors complete specific tasks (such as
reaching a product page or contact form. The protection of your data is
important to us, therefore we have additionally configured Google Analytics so
that your IP address is only recorded in abbreviated form. We therefore process
your personal usage data anonymously. It is not possible for us to draw
conclusions about your person. Further information on
https://support.google.com/analytics/answer/1008015?hl=en
https://www.clamp.it/cookie-consent.html
13. Salesforce / Pardot
We integrate Salesforce / Pardot platform of the provider Salesforce. You
can contact the Salesforce Data Protection Officer via: Salesforce Privacy
Team, 415 Mission St, 3rd Floor, San Francisco, CA 94105, USA, phone
1-844-287-7147.
Salesforce Pardot is part of the Salesforce Marketing Cloud. It is a
providing digital marketing automation, analytics software, and services. If
website visitors are connecting to our US pages and forms the data will be
processed via Salesforce Pardot.
Pardot is a lead generation and nurturing system. A Salesforce product,
Pardot enables our organization to track and measure the effectiveness of our
communications, gain insight on user interests, and allows us to personalize
content across campaigns based on any number of specific criteria.
Customers opt-in to our communications, where they are added to our email
lists.
There is an opt-out link in every communication, which allows the customers
to remove themselves from all future communication. When opt-out is selected,
they are updated immediately. We also add can a selection in the subscription
manager to remove/delete their information from our system. When that is
updated, we delete their contact information immediately.
https://www.clamp.it/cookie-consent.html
14. Hotjar
We are using Hotjar to to do anonymized session recording, see if there are
problems with specific pages, and see how the customer uses the pages (find
more information on https://www.hotjar.com/). You can contact Hotjar Limited, a private
limited liability company registered under the Laws of Malta with company
number C 65490, having its registered address situated at Level 2, St Julian’s
Business Centre, 3, Elia Zammit Street, St Julian’s STJ 1000, Malta.
The legal basis is Art. 6 para. 1 lit. f DSGVO. If you want to object to
the use of Google Analytics, you can make the appropriate settings directly
here.
https://www.clamp.it/cookie-consent.html
15. INFORMATIVA – VIDEOSORVEGLIANZA
INFORMATIVA VIDEOSORVEGLIANZA Il legale rappresentante della società CLAMP SRL, con sede legale in Cerro al Lambro (MI)
PREMESSO CHE
nelle attività di sorveglianza è necessario rispettare il divieto di controllo a distanza dell’attività lavorativa; devono inoltre essere osservate le garanzie previste in materia di lavoro quando la videosorveglianza è impiegata per esigenze organizzative e dei processi produttivi, ovvero è richiesta per la sicurezza del lavoro (art. 4, Legge n. 300/1970); tali garanzie devono essere rispettate sia all’interno degli edifici, sia in altri luoghi di prestazione di lavoro; è inammissibile l’installazione di sistemi di video sorveglianza in luoghi riservati esclusivamente ai lavoratori o non destinati all’attività lavorativa (ad es. bagni, spogliatoi, docce, armadietti e luoghi ricreativi);
INFORMA
– che la società utilizza un sistema di videosorveglianza degli accessi a circuito chiuso al solo fine di garantire la sicurezza ed il patrimonio aziendale e prevenire atti illeciti;
– che ai sensi e per gli effetti dell’art. 13, D.Lgs. 30 giugno 2003 n. 196, per esigenze di sicurezza sono presenti apparecchiature di video sorveglianza in funzione dalle ore 00.00 alle ore 00.00; – che le immagini sono registrate e conservate esclusivamente a cura del personale addetto alla sorveglianza e sono cancellate entro 24 ore successive alla rilevazione, salvo eventuali periodi legati a festività o chiusura, nel rispetto del punto 3.4 del provvedimento del Garante per la protezione dei dati personali del 8.4.2010. Le immagini sono consultabili solo dal personale incaricato o dall’autorità giudiziaria o di polizia. L’impianto di videosorveglianza a circuito chiuso è costituito da n. 3 telecamere individuate nella planimetria che si allega a questa informativa;
– che l’impianto e le apparecchiature esistenti non riprenderanno luoghi riservati esclusivamente ai dipendenti. L’impianto registrerà solo le immagini indispensabili ed è costituito da telecamere orientate verso le aree maggiormente esposte a rischi di furto e danneggiamento (limitando l’angolo delle riprese ed evitando, quando non indispensabili, immagini dettagliate). L’eventuale ripresa di dipendenti avverrà esclusivamente in via incidentale e con criteri di occasionalità. All’impianto non potrà essere apportata alcuna modifica e non potrà essere aggiunta alcuna ulteriore apparecchiatura (se non in conformità all’art. 4 della Legge n. 300/1970 e sempre previa relativa comunicazione alla D.T.L.);
– che il trattamento dei dati personali avverrà nel rispetto dei diritti e delle libertà fondamentali dei cittadini e della dignità delle persone con particolare riferimento alla riservatezza, all’identità ed alla protezione dei dati personali (art. 2, comma 1, del Codice). Le informazioni raccolte sono utilizzabili a tutti i fini connessi al rapporto di lavoro. I lavoratori potranno verificare periodicamente il corretto utilizzo dell’impianto.
In osservanza di quanto previsto dalle disposizioni di legge La informiamo, come sopra, circa le finalità e le modalità delle immagini registrate.
In particolare:
finalità: i dati raccolti mediante sistemi di video sorveglianza oggetto del trattamento sono trattati ed utilizzati direttamente per motivi di sicurezza e monitoraggio dell’integrità della struttura aziendale;
modalità e durata della conservazione: il trattamento dei dati è eseguito attraverso procedure informatiche e la eventuale visualizzazione avviene solo ad opera del titolare e del personale addetto. I dati vengono conservati per la durata massima di 72 ore con successiva cancellazione automatica;
comunicazione e/o diffusione: i dati non saranno diffusi, venduti o scambiati con soggetti terzi, salvo l’utilizzo in caso di reati perpetrati ai danni della società e/o di terzi. In tal caso le immagini saranno messe a disposizione dell’autorità competente;
natura del consenso: ai sensi dell’art. 24, D.Lgs. n. 196/2003 il consenso dei suddetti dati non è necessario in quanto gli stessi sono raccolti al fine di preservare e tutelare il patrimonio aziendale e di garantire la sicurezza dei luoghi di lavoro.
Il 4 Aprile 2024
Il Legale Rappresentante